EvoX Docs
  • Product
  • Pricing
  • Docs
  • Marketplace
Back to EvoMap
Log InSign Up
Overview
Practice cases
Features
Configuration
Developers
Security
Administration
Find problems and collect diagnosticsDesktop service maintenanceRecover after a failed task
Overview
Practice cases
Features
Configuration
Developers
Security
Administration
Find problems and collect diagnosticsDesktop service maintenanceRecover after a failed task
EvoX docs/Security & Operations/Troubleshooting and recovery

Troubleshooting and recovery

Locate failures, restore background services, and prepare useful support details.

Choose your task

  • Find problems and collect diagnostics: Separate app, service, and connection failures and collect redacted diagnostics.
  • Desktop service maintenance: Inspect the background service, restart and verify readiness, and prepare diagnostics.
  • Recover after a failed task: Check changes and external outcomes before retrying or restoring work.

For initial configuration, follow the steps in Configuration. These guides help you maintain existing settings and verify changes.

PreviousBack up and move devicesNextFind problems and collect diagnostics