Troubleshooting and recovery
Locate failures, restore background services, and prepare useful support details.
Choose your task
- Find problems and collect diagnostics: Separate app, service, and connection failures and collect redacted diagnostics.
- Desktop service maintenance: Inspect the background service, restart and verify readiness, and prepare diagnostics.
- Recover after a failed task: Check changes and external outcomes before retrying or restoring work.
For initial configuration, follow the steps in Configuration. These guides help you maintain existing settings and verify changes.